Shipping Policy
Welcome to Myden's Shipping Policy. We are committed to providing timely and efficient shipping services to our customers. This policy outlines the terms and conditions regarding shipping methods, costs, delivery times, shipping, tracking orders, handling shipping delays or issues, and additional fees associated with shipping. By making a purchase through our platform, you agree to abide by this policy.
1. Shipping Methods and Carriers
1.1. Shipping Methods: We offer various shipping methods to accommodate different destinations and delivery requirements. Our shipping methods may include standard, expedited, and express shipping options.
1.2. Carriers: Our primary carriers include [ top notch companies ]. We work with reliable shipping partners to ensure timely and secure delivery of your orders.
2. Shipping Costs and Delivery Times
2.1. Shipping Costs: Shipping costs are calculated based on factors such as the shipping destination, selected shipping method, and the weight/size of the package. Customers can view estimated shipping costs during the checkout process.
2.2. Delivery Times: Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process and may vary based on factors such as holidays, weather conditions, and carrier delays.
3. Handling Shipping Delays or Issues
4.1. In the event of shipping delays or issues, we will work closely with our shipping partners to resolve the issue and provide updates to affected customers. Customers can also contact our customer support team for assistance.
5. Tracking Orders
5.1. Customers will receive tracking information via email once their order has been shipped. They can use this information to track the status of their order online through our website or the carrier's website.
6. Lost or Stolen Packages
6.1. If a package is lost or stolen during transit, customers should contact our customer support team immediately. We will initiate an investigation with the carrier and work to resolve the issue, which may include issuing a replacement or refund.
7. Additional Fees
7.1. Additional fees such as handling fees, customs duties, taxes, may apply to long distance orders. These fees are determined by the destination State's customs regulations and are the responsibility of the customer. Any applicable fees will be clearly communicated during the checkout process.
We reserve the right to amend or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team for assistance.
Thank you for choosing MYDEN.