Privacy Policy

At Myden eCommerce Marketplace, a Wohlstand Innovations OPC Private Limited Company, protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines our commitment to transparency in how we collect, utilize, and protect the information you trust us with.

1. Information We Collect

We may collect Personal Information when you register with the Website, access it, or engage in any activities on the platform. The types of Personal Information gathered may include:

  • Personal identification details (such as name, email address, phone number, address)
  • Payment particulars (credit/debit card details, UPI ID, billing address)
  • Browsing and interaction data (IP address, browser type, pages visited, timestamps)

2. How We Collect Information

We gather information to facilitate your utilization of the Website and its features, to communicate with you regarding services provided by us or our associates, partners, or advertisers, to deliver promotional and advertising materials, and for other purposes stipulated in the User Agreement and this Privacy Policy. Information may be collected through:

  • User input via forms during account creation, checkout processes, or contact forms
  • Automatic collection via cookies and similar tracking technologies when users interact with our website

3. Why We Collect Information

We collect information for various purposes, including:

  • Processing orders and payments
  • Offering personalized user experiences
  • Enhancing our products and services
  • Corresponding with users about their orders, promotions, and updates

4. How We Store and Protect Information

We implement a range of security measures to safeguard user information, including:

  • SSL encryption for secure data transmission
  • Firewalls and intrusion detection systems to monitor and prevent unauthorized access
  • Secure servers with restricted access to sensitive data
  • Regular security audits and updates to ensure compliance with industry standards

5. Third-Party Data Sharing

We may share data with various third-party service providers to facilitate order processing, payment processing, shipping, and marketing activities. This may include payment processors like PayPal or Stripe, shipping companies, email marketing services, etc.

6. Legal Basis for Processing

We rely on consent as the legal basis for processing personal data, particularly for activities such as email marketing. Users have the right to withdraw their consent at any time by adjusting their communication preferences in their account settings or by contacting our customer support team.

7. User Rights

In addition to providing information on how users can manage their personal information, users may have other rights under applicable data protection laws, such as the right to access, rectify, or delete their data. Users can typically exercise these rights by contacting our Data Protection Officer or privacy contact person.

8. Updates to the Privacy Policy

We will notify users of changes to our privacy policy by updating the "last updated" date at the top of the policy and may also notify users via email or through a notice on our website.

9. Information Sharing and Disclosure

We may share Personal Information with Platform Entities, joint ventures, agents, or third parties for services provided by them or for marketing activities. We ensure that third parties maintain confidentiality and use the information strictly for Website-related purposes. Personal Information may also be disclosed as required by law or to enforce and comply with legal obligations.

10. Email Policies

Your Personal Information may be used for Website-related purposes. You can control which emails you receive and unsubscribe from communications at any time.

11. Deleting Your Information

You can request the deletion of Personal Information by contacting our Customer Services department. Note that deletion may affect your access to certain Website features.

12. Links to Other Sites

The Website may contain links to other websites with their own privacy policies. We are not responsible for the content or use of linked sites.

13.  Changes in Privacy Policy

We may update this Privacy Policy periodically. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

This Privacy Policy is subject to the terms of our User Agreement. By using the Website, you consent to the collection and use of your information as outlined in this Privacy Policy.

Contact Information

For any questions or concerns about your privacy, please contact our designated Data Protection Officer or privacy contact person at support@myden.in or via mobile at 9500589421.

No 4/608 , G1, V.O.C street , Perungudi , OMR, Chennai, Tamil Nadu 600041, India.