FAQS

1. What type of Mattresses do you offer?

At MYDEN, we offer a range of mattresses including memory foam, hybrid, innerspring, and latex mattresses. Each type is designed to cater to different sleep preferences and needs.

2. How do I choose the right mattress for me?

Choosing the right mattress depends on factors such as your preferred sleep position, firmness level, and any specific needs like back pain relief or cooling properties. Our product descriptions and customer reviews can help guide you, and you can also reach out to our customer support team for personalized recommendations.

3. Are your cushions and pillows customizable?

Some of our cushions and pillows may offer customization options such as different firmness levels or materials. Check the product descriptions for details on customization options available for each product.

4. Can I track my order once it's been placed?

Yes, you'll receive a tracking number via email as soon as your order has been shipped. You can use this tracking number to monitor the status of your delivery online.

5. How can I contact your customer support team for further assistance?

If you have any additional questions or need further assistance, our friendly customer support team is here to help. You can reach us via email at support@myden.in or by phone at [9500589421].

6. How do I choose the right mattress size?

Our mattresses are available in various sizes including Single, Double, Queen, King. You can choose the size based on your bed frame dimensions and personal comfort preferences.

7. What products do you offer on MYDEN?

At MYDEN, we offer a wide range of products including mattresses, pillows, cushions, and mattress toppers.

8. Can I customize my mattress or cushion?

Yes, we offer customization options for mattresses and cushions. You can choose from various materials, sizes, and firmness levels to create a product tailored to your preferences.

9. How can I customize my mattress or cushion?

When you select a customizable product, you'll be guided through a step-by-step process where you can choose the desired size, material, firmness, and any additional features according to your preferences.

10. What payment methods do you accept?

We accept payments through Razorpay, a secure and convenient online payment gateway. You can pay using various methods such as credit/debit cards, net banking, UPI, and more.

11. Are your products environmentally friendly?

We are committed to sustainability and offer a range of eco-friendly options. Look for products labeled as environmentally friendly or sustainable on our website for more information.